A link code is a series of letters and numbers that uniquely identifies a child. The code can be used once to link a child to an online account - it cannot be re-used.

A link code can be found on the access letter given to you by your child's school.

Please contact your child's school and they can provide one for you. The letter will also include instructions on how to create an account.

Yes! You can have both children linked to your account by following these steps:

• If you have not set up an account yet, create your account with first child's link code.
• Log in, go to "Your info", and select "Link accounts". Use the second child's link code.

If both schools use the Tucasi Online Payments system, then yes! You can do this using the two link codes given to you by each separate school (see FAQ point above).

For security, the link code on the letter cannot be used more than once. Please contact your child's school and ask them for a new letter and link code.

• I know the email address I signed up with.

  Log in with the password you specified.

  If you have not verified your email address, a message will appear and you will be able to change your email address there.

  If you have verified your email address, go to "Your info", and select "Login Details" to change your email address.

• I do not know the email address I signed up with.

  Please contact your child's school and ask them to unlink your child from the incorrect email address. You can then ask them for a new letter and link code.

  Re-register with your intended email address, and use the new link code.

The online payment system will only allow you to pay by credit card or debit card. If you wish to pay by voucher, you will need to pay in-school.

Most schools do not accept payment using an American Express card.